Stay calm on conflict

Conflicts are inevitable, but the more we know about human nature, the better we will be at resolving conflicts, and the better the outcome might be for both parties.

We know that different people have different priorities and different styles in dealing with situations that may occur, but in general, human beings have certain characteristics that are very similar – even across gender, racial, and socio-economic lines.

People love to be agreed with.
People hate to be disagreed with.
People like other people who agree with them.
People dislike other people who disagree with them.
People who are good at resolving conflicts look for some point of agreement and use good people skills to get others to see a different point of view.

So if we know that when we disagree with people, we are likely to raise resentment, it might be a good idea to strengthen our soft-skills – our people skills – when dealing with conflicts or potential conflicts. If we find ourselves in a tense situation, and we raise our voice, the other party is likely to respond in kind. This will usually escalate the situation quickly. Understanding this human nature is one of the first and most important steps in anger management.

Below are SEVEN tips for avoiding and ultimately managing and resolving conflicts.

1. Be proactive instead of reactive. Good plans shape good decisions. That’s why good planning helps to make elusive dreams come true. -Lester R. Bittel

2. Be slow to anger-especially over petty issues. Anger is always more harmful than the insult that caused it. -Chinese Proverb

3. Instead of telling people they are wrong, point out mistakes indirectly. A person convinced against his will is of the same opinion still. -Samuel Butler

4. Look for some type of common ground as soon as possible. A compromise is the art of dividing a cake in such a way that everyone believes he has the biggest piece. -Ludwig Erhard

5. If you find that you are in the wrong, admit it. It’s easier to eat crow while it is still warm. -Dan Heist

6. Admit one of your own poor decisions before pointing out a similar error by others. A man should never be ashamed to own he has been in the wrong, which is but saying… that he is wiser today than he was yesterday. -Alexander Pope, from Miscellanies by Jonathan Swift

7. Mend fences whenever possible. Never does the human soul appear so strong as when it forgoes revenge, and dares forgive an injury. -E.H. Chapin

Then of course if they don’t call you back after you have considered and acted upon these tips, may be it’s your time to examine and figure out the best plan on action to bridge the gap between levels of consciousness.

Tips in better recruitment

Recruitment is an important ingredient in creating a successful business. It is better to have committed and responsible individuals to include in a particular group. It will be easy to finish a goal. In any meeting or business appointments that you facilitate, you have to recruit new people that can help you in giving references like flyers and information sheets. These tools are effective ways in recruiting the right individuals for their specific specialization or expertise. It also involves self-sacrifice to recognize the participation of your new members and your own involvement.

Make a connection on how you can have information to know if you have similarities, like the same neighborhood or same school, which you attended. A personal connectivity between you and the person in that relative aspect of recruiting makes you the person much better. You must at least give an idea of the history of the company or group your recruit wants to join. It is very important for that individual to know what he feels in regards to his recruitment.

Give the exact issues you want to point out to the person. It is better to tell them what you need from them, if they can contribute their support and loyalty to you. They will have to understand their tasks and know what you are expecting from them. It could be helpful to advice them to give their commitment to you. You need to make them feel that you are willing to entrust a task or and you are willing to help them in accomplishing the work even without much supervision. Encourage your recruits to inform you in advance if they cannot do the tasks or the possibility of doing it because of pressures or other concerning matters.

In recruiting, there must be a certain agreement that needs to be established. You must lay down the conditions and issues regarding their work. Tell them the steps and instructions they need to follow. In this way, they will be able to execute accurately the work that is assigned to them.

Be sure that the persons you are recruiting are screened correctly. You must know their capabilities and skills. It is an advantage that you have at least an insight to the whole personality of the person. Many instances have happened that recruits tend to make false information regarding their application. Make sure you have that deep knowledge on their personalities and performance in their previous companies or groups where they belonged.

Develop a message that you are endorsing benefits like pensions, housing, retirement plans and health benefits. They should know that you are promoting human rights and equality to employees. Show them that their future will be better and they need not worry about their security concerning their positions as new members.

You should be aware that you must distribute tasks and involve them to responsibilities where they can learn and grow as a person. As a leader, you must understand that you need to involve them in various activities and let them help you address the information you want to point out to others. Do not be self-centered and share your ideas and inputs. This may give them the impression that you also want them to progress.

To make sure that you get the right persons that you want, you can use two methods in recruiting. First is the principle of wholesale recruitment. In this method, you gather a number of persons who are interested in joining your particular group, individuals who are aspiring to get a position and being a member. The idea of this method is to get a wider view on those applicants. This strategy lets you give the information to many people. If possible, use only few people to gather and get the names of the aspiring to be members.

On the other hand, retail recruitment involves the direct contact with the person. This is the main procedure you do in this method. The idea of identifying someone who is interested by directly addressing to the person the issues and concern they want to know. Choose the person that is most qualified and dedicated to really joining the group. You can talk to the person on the phone for confirmation and information why they want to get into your group. Gathering the best information on who you want to get is the very important thing in signing up your recruit. You can work harmoniously and finish any task with full trust and loyalty to one another.

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